Online Orders Module
The Online Orders module in Flovix provides a centralized platform to manage, track, and process all e-commerce and digital orders efficiently. It enables businesses to monitor order details, payment methods, shipping status, and customer information from a single location. With powerful search, filtering, printing, and export capabilities, the module simplifies order management, improves reporting accuracy, and enhances customer satisfaction.
Whether you operate a small online store or a multi-channel e-commerce business, the Online Orders module helps maintain transparency, accountability, and operational efficiency.
How to Use the Online Orders Module
1. Access Online Orders
- Open the Flovix Dashboard.
- Navigate to Online Orders.
- The order list displays important information such as:
- Order ID
- Customer Name
- Order Status
- Payment Method
- Shipping Method
- Order Date
2. Search Orders
Use the Search bar to locate specific orders instantly.
You can search by:
- Customer name
- Order ID
- Order number
- Keywords
The order list updates automatically based on your search.
3. Filter Orders
Use filters to narrow down your order list.
Available filters include:
- Order Status
- Shipping Method
- Payment Method
- Date Range (From Date – To Date)
Filtering helps you quickly identify the orders you need for processing or reporting.
4. View Order Details
Click any order to view complete information, including:
- Products purchased
- Customer details
- Payment confirmation
- Shipping information
- Delivery status
- Order history
This provides a complete overview of each transaction.
5. Manage Orders
Update and process orders directly from the module.
Common actions include:
Change order status to:
- Pending
- Processing
- Completed
- Cancelled
Assign or update shipping methods
Track delivery progress
Apply gift cards or promotional discounts (if applicable)
6. Print Orders
Generate printed copies of:
- Invoices
- Delivery slips
- Packing lists
Select one or multiple orders and click Print.
7. Export Orders
Export order data for reporting and analysis.
Supported export formats include:
- CSV
- Excel
- Exports can be used for:
- Accounting
- Business reporting
- Audits
- Sales analysis
8. Customize Display Records
Choose how many orders appear on each page.
Adjusting the number of displayed records makes navigation easier when managing large volumes of orders.
Key Features
Search Orders
Quickly locate orders using customer names, order IDs, dates, or keywords.
Order Status Filters
Organize orders by:
- Pending
- Processing
- Completed
- Cancelled
Shipping Management
Track deliveries and filter orders by shipping or delivery method.
Payment Tracking
Monitor payment methods, including:
- Credit/Debit Cards
- Cash
- Online Payment Gateways
- Gift Cards
- Store Vouchers
Gift Card Integration
Track purchases made using gift cards or promotional vouchers.
Print & Export
Generate printable invoices and export reports for accounting, management, and auditing purposes.
Date Range Filtering
View orders placed within a selected period for performance analysis or financial reporting.
Custom Record Display
Control the number of records displayed per page for improved usability.
Benefits
- Centralized Order Management – Manage all online orders from one organized dashboard.
- Improved Efficiency – Search, filter, and process orders quickly.
- Accurate Reporting – Export detailed reports for accounting and business analysis.
- Better Customer Experience – Monitor payment and shipping status to ensure timely fulfillment.
- Complete Payment Tracking – Keep track of all payment methods, including gift cards and online payments.
- Time Savings – Handle multiple orders efficiently with search, filters, and bulk actions.
- Professional Record Keeping – Maintain a complete history of orders for audits and future reference.
Additional Notes
- Inventory levels are automatically updated when eligible orders are completed.
- Supports integration with multiple shipping providers and payment gateways.
- Stores detailed customer and order history for faster customer support.
- Configurable alerts and notifications help monitor pending, delayed, or outstanding orders.
- Order data can be exported for business intelligence, accounting, and compliance purposes.
Summary
The Online Orders module in Flovix provides a comprehensive solution for managing e-commerce operations. From searching and filtering orders to tracking payments, managing shipments, printing invoices, and exporting reports, it streamlines the entire order lifecycle. By centralizing order management and integrating with inventory, shipping, and payment systems, Flovix helps businesses improve efficiency, maintain accurate records, and deliver a better customer experience.