Use this section to create and manage coupon codes in Flovix. Define coupon codes, discount types, validity periods, and applicable products, customer groups, or branches to run targeted promotions and increase sales.
Accessing the Coupon Code Screen
- Click Marketing.
- Click Coupon Code.
- Click Add New
Coupon Codes
Coupon Codes allow you to offer discounts to customers during checkout. Once created, a coupon code can be applied directly to a POS invoice from the Discount section of the payment screen.Coupon codes can be restricted by date, products, customers, branches, and order value, giving you full control over when and how discounts are applied.
Creating a Coupon Code
1. Coupon Code
Enter a unique coupon code that customers or staff will use during checkout.
Example:
SAVE10
WELCOME25
2. Discount Value
Enter the discount amount as either:
A percentage (e.g., 10 for a 10% discount)
A fixed amount (e.g., 50.00)
3. Discount Type
Select how the discount should be applied:
Percentage – The discount is calculated as a percentage of the invoice or product total.
Fixed Amount – A fixed amount is deducted from the invoice total.
4. Maximum Discount Allowed
(Optional)
Set the maximum discount amount allowed when using percentage-based coupons.
This prevents excessive discounts on high-value orders.
5. Valid Date Range
Specify when the coupon can be used.
From Date – The date the coupon becomes active.
To Date – The date the coupon expires.
The coupon cannot be used outside this date range.
6. Valid Cycle
(Optional)
Define how often the coupon can be used (for example, once per day, once per customer, or once per order).
7. Minimum Order Amount
(Optional)
Set the minimum invoice total required before the coupon can be applied.
8. Apply to Products
Select which products the coupon applies to:
Individual products
Multiple products
Products selected by tags
If no products are selected, the coupon applies to all products.
9. Apply to Customer Tags
(Optional)
Restrict coupon usage to customers with specific tags.
Examples:
VIP
Wholesale
Staff
10. Apply to Branches
(Optional)
Select the branches where this coupon code can be used.
11. Coupon Quantity
Specify the total number of times the coupon can be used.
Once the usage limit is reached, the coupon becomes invalid.
12. Save the Coupon
Click Save to create and activate the coupon code.
Using a Coupon Code on a POS Invoice
Step 1: Create an Invoice
Add products to the POS invoice as usual.
Step 2: Open the Payment Screen
Proceed to the Payment screen.
Step 3: Open the Discount Section
Locate the Discount section on the payment screen.
Step 4: Enter the Coupon Code
Enter or scan the coupon code, then apply it.
Step 5: Verify the Discount
The system will:
- Validate the coupon rules.
- Apply the discount automatically.
- Display the discounted amount on the invoice.
Coupon Validation Rules
A coupon cannot be applied if:
- It has expired or is not yet active.
- The minimum order amount has not been met.
- The product, branch, or customer restrictions are not satisfied.
- The usage limit has been reached.
Best Practices
- Use short, easy-to-remember coupon codes.
- Always set an expiration date for promotional coupons.
- Set a maximum discount limit for percentage-based coupons.
- Test each coupon on a sample invoice before making it available to customers.
Common Use Cases
- Seasonal promotions
- First-time customer discounts
- VIP or loyalty rewards
- Staff or internal discounts
- Marketing campaigns